Privacy Policy

1. Introduction

Lesnaya Svekla Pty Ltd ("we," "our," or "us") operates the website lesnaya-svekla.com and provides personal branding courses and coaching services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, postal address)
• Professional information (job title, company, industry, career goals)
• Payment information (credit card details, billing address)
• Course participation data (progress, assignments, feedback)
• Marketing preferences and communication history

2.2 Technical Information

We automatically collect certain technical information, including:

• IP address and browser type
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies
• Referral sources and page views

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide our courses, coaching services, and customer support
• Communication: To send course materials, updates, and respond to inquiries
• Payment Processing: To process payments and manage billing
• Marketing: To send newsletters and promotional materials (with your consent)
• Improvement: To analyze and improve our services and website
• Legal Compliance: To comply with legal obligations and protect our rights

4. How We Share Your Information

We may share your personal information in the following circumstances:

• Service Providers: With trusted third parties who assist in delivering our services (payment processors, email service providers, analytics tools)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Access controls and employee training
• Incident response procedures

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Types of cookies we use include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand website usage and performance
• Marketing Cookies: For personalized advertising and marketing

You can manage your cookie preferences through our cookie consent banner or your browser settings.

7. Your Rights

Under Australian privacy law, you have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information in certain circumstances
• Opt-out: Unsubscribe from marketing communications
• Complaint: Lodge a complaint about our handling of your information

To exercise these rights, contact us at [email protected]

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:

• Course participants: 7 years after course completion
• Marketing contacts: Until you unsubscribe
• Website visitors: 2 years for analytics data
• Legal requirements: As required by applicable law

9. International Transfers

Your personal information may be transferred to and processed in countries other than Australia. We ensure adequate protection through:

• Contracts with appropriate safeguards
• Certification schemes (such as Privacy Shield successors)
• Adequacy decisions by relevant authorities

10. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

13. Complaints

If you believe we have breached your privacy, you can lodge a complaint with us at [email protected]. We will investigate and respond within 30 days.

You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au